Follow Comments Following Comments Unfollow Comments Shirking from home is how many people think of working from home. This commonly held assumption leads to a dilemma for start-ups and established businesses alike. Where are people most productive? What principles and policies should we create about working from? Do the benefits of co-location outstrip the costs? Research conducted at Stanford with a Chinese company reveals that working from home is actually more productive than working in the office and has other benefits in the form of increased job satisfaction and fewer people leaving, too. The company, CTrip (a Chinese equivalent of Expedia ), decided to cut spending on expensive Shanghai office space by inviting some of its staff to work at home. Five hundred call-centre employees offered to take part in the trial; of which half were randomly selected to work from home. The bosses fully expected the saving on space to be counteracted by a drop in productivity. But they discovered that home workers productivity soared by 13%. On investigation, 9.5% of the increase in productivity was down to home employees working more hours. They started on time, unhampered by a delayed commute; they took fewer breaks (less gossiping at the water cooler) and had fewer days off sick. The other 3.5% productivity increase was because they took more calls per minute.
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